Política de envío
To ensure the timely delivery of packages, please makes sure all necessary delivery information such as customer name, address, etc, is correctly entered. Alethea LLC. will not take responsibility for lost, misplaced, or incorrectly delivered packages due to carrier error or incorrectly entered information provided by customers during the purchase.
Purchased items will be shipped in a USPS envelope or box and will be processed between 3-7 business days.
Note: Shipping times may be delayed or extended due to covid, demand in shipping or weather.
For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee/ buyer authorizes Alethea LLC. to import the goods on their behalf. The consignee/buyer agrees to pay the taxes & duties in addition to the purchase price of the goods.
After payment is verified, all orders are subject to a 3-7 day processing time (excluding Saturday, Sundays and Holidays) that is separate from the time it takes for a package to reach its destination. Alethea LLC primarily uses USPS prioty making the estimated shipping time being 1-4 days. If other shipping methods are used shipping times may vary.
Shipping fees are non-refundable. Customers will be held responsible for the original shipping charges and, the cost of returning the package to us.
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact the carrier, Alethea LLC, will provide you with any necessary information needed for you to make your claim. Alethea LLC. does not accept responsibilties for packages lost or undelivered by the carrier. Alethea LLC. will not offer refunds of credits for packages that are delivered but are lost or undelivered by the carrier.